Free seminars for HRD - day 2

Continuing form our previous post, listed below are the free seminars and workshops available for you to see on day 2 at HRD10.

Thursday 22 April 2010
09:45-10:45 Stream: Professional Development Zone

Introducing 'My HR Map' - CIPD's new online self assessment tool
Discover CIPD's new online self-assessment tool - My HR Map. Learn how you can use it to assess your capability against the activities, knowledge and behaviors in the CIPD HR Profession Map. See how you can plan your professional development with access to recommendations for development. ...more

Delivered by: Chartered Institute of Personnel and Development

10:00-10:30 Stream: Topic Tasters
Creating a culture of improvement: Trainer assessment and development beyond the happy sheet

Delivered by: Reed Learning

10:00-10:45 Stream: Learning Arena
The Scapegoat, the Trickster and You: navigating organisational change
Working with different organisational characters to deliver an expected happy ending can be a challenge. Whatever your role, join us and ensure you’re the sage, not the scapegoat.

Delivered by: Irving Allan

10:45-11:15 Stream: Topic Tasters
Zen and the Art of Mindless Learning
A short journey of exploration- what kind of learning experiences will create the capacities our organisations will need to prosper in the kind of business "ecosystems" they encounter today?

Delivered by: Jigsaw@work

10:45-11:45 Stream: Professional Development Zone
Maximising Your Own Learning
Move beyond action plans to get the most out of development opportunities, whether formal or informal.
Delivered by: MOL

11:00-11:45 Stream: Learning Arena
Unleashing Energy for Change with Physical Intelligence
Can movement transform the way people learn and engage? Learn about the concept of "I", try our body/brain workout, and experience Physical Intelligence, a new high impact development tool.

Delivered by: Companies in Motion

11:30-12:00 Stream: Topic Tasters
Future-Proof Organisations: The changing face of OD
OD must take into account the emerging need for organisations to recognise and embrace social and environmental issues alongside economic ones. We explore ways of achieving sustainable OD through leadership, dialogue and engagement.

Delivered by: Impact International

11:45-12:45 Stream: Professional Development Zone
New Look Membership & Qualifications - what's in it for you?
Hear about the new look CIPD membership and qualifications. Find out how they'll help you demonstrate and build your professional competence based on the knowledge, skills and behaviours required to be a successful HR practitioner.

Delivered by: Chartered Institute of Personnel and Development

12:00-12:45 Stream: Learning Arena
The Great Debate- coaching versus mentoring
Join us for an interactive discussion on the differences between Coaching and Mentoring as strategic development tools. Are we using the right tool for the right job?

Delivered by: Centre for People Development

12:15-12:45 Stream: Topic Tasters
Closing the Knowing-Doing Gap
People often know what they should be doing, but still don't do it. Knowing what should be done is not enough! 'FIT Science' is the next evolution in people/business development.

Delivered by: Exemplas Ltd

12:45-13:45 Stream: Professional Development Zone
Feedback Skills
Using this vital skill to improve both your own performance and that of others. ...more

Delivered by: MOL

13:00-13:30 Stream: Topic Tasters
It's All About You
Discover your own communication style and improve your understanding of others during this interactive workshop.

Delivered by: Rada Enterprises

13:00-13:45 Stream: Learning Arena
How to Put Your Audience to Sleep in 45 Minutes!
All of us need a little help with our public speaking from time to time. This energetic session offers top tools, tips and techniques to start the session properly, structure and deliver your presentation with the audience in mind and maximise your personal presentation style. ...more

Delivered by: Blue Beetle Limited

13:45-14:15 Stream: Professional Development Zone
Using Your Head at Work; the Hard Case for Soft Skills
The showcase will introduce a range of recent approaches to soft skills highlight some evidence form surveys and review some key issues.

Delivered by: Chartered Institute of Personnel and Development

13:45-14:15 Stream: Topic Tasters
In Shape for Development?- The experiential component of OD
Representing current and future organisational structure and dynamics using experiential tools allows stakeholders to explore, discuss and understand both the need for change, and the vision that OD is offering.

Delivered by: RSVP Design

14:00-14:45 Stream: Learning Arena
Mediation and Dispute Resolution Training: a drama-based approach
This drama-based presentation brings alive some key approaches to workplace mediation and dispute resolution. Attendees can formulate and even try out a number of approaches to a dramatised dispute.

Delivered by: UK Mediation

14:30-15:00 Stream: Topic Tasters
Not Just a Pretty Interface; aligning e-learning with business goals
Using case studies this session will illustrate how companies are successfully driving business growth and supporting corporate values through strategic implementation of e-learning. Maximizing adoption through stakeholder engagement, learning content design and evaluation. ...more

Delivered by: Information Transfer


14:45-15:45 Stream: Professional Development Zone
New Look Membership & Qualifications - what's in it for you?
Hear about the new look CIPD membership and qualifications. Find out how they'll help you demonstrate and build your professional competence based on the knowledge, skills and behaviours required to be a successful HR practitioner.

Delivered by: Chartered Institute of Personnel and Development

15:00-15:30 Stream: Learning Arena
'I Want to Give You Some Feedback'
People won't accept feedback if they don't believe it to be credible or accurate. If they won't accept it then has it been effective? How do you therefore encourage acceptance?

Delivered by: Management Pocketbooks

15:15-15:45 Stream: Topic Tasters
The Challenge of the Digital Native Generation
Current and next generation learners will present major challenges to HR over the coming decade. This presentation will stimulate discussion about those challenges and their implications. ...more

Delivered by: Serious Games Institute

15:45-16:45 Stream: Professional Development Zone
Buying in Training - How to ensure you get the training you deserve
This lively and interactive session using example, case study and discussion identifies the key issues that need to be addressed and covers the common mistakes L&D departments make when outsourcing.

Delivered by: Chartered Institute of Personnel and Development

16:00-16:45 Stream: Learning Arena
Green HRD: steps towards a green footprint
HRD now has to play a key role in improving the environmental performance of organisations. This session draws from a recent CIPD award winning paper for Best New Ideas and CETL award for Green Mentoring. Discuss, learn and develop individual and organisational steps to achieving a greener HRD culture.

Delivered by: Middlesex University Business School

session F1 Harnessing the power of social media in the workplace

Nick Shackleton-Jones - BBC
On-line learning at the BBC

Its not about getting the information out – its about their behaviour – if they care enough they will look it up.

When you share something memorable, you get the relationship to a different level
Social networking is not about technology its about connections and trust.

The model of wanting people to learn is all about data – we are not, humans are not like computers, we tend to remember things that have emotional references. We surround data with a sort of emotional metadata

Blogs are more authentic then newsletters – it’s a personal insight, it comes from the heart. Internal communications & blogs are technically the same but have more human, emotional links

Social learning technologies is a bottom up approach. Most learning is informal 80% so it makes sense to use social technologies to harness this.

Most effective learning is informal through stories (metaphor) i.e. don’t touch that button, I did that once and….

In history you got to be an expert by being around for a long time, now as things change faster, expertise belongs to those that know, and seniority is no longer relevant.

Nokia have a concept of reverse mentoring, where new people mentor more senior people on technology based issues.

Social networks

Generation y is not an age thing its an attitude thing.

Formal learning is not good for retention (see long tail graph) on the other hand informal learning retention increases, the trend is that for formal learning to be squeezed to only mandatory training.
Rapid development tools are on the increase, in time this will be much more co-created, and is in effect gaining ownership and the devolvement of training.

The new role of the L&D professional is to work with the champion to transfer skills and to assist/ project manage.
Wikis are ok, they are mostly used for information dump – there is little/ no emotional engagement.

Blogs are not used (in the BBC anyone can create one – they have 300) in the way people originally thought. These people are increasingly seen as thought leaders. The impact that these blogs have are greater then traditional communications. The blog enables the story behind the decision, not just the outcome, but the process. The human element.
These social networks provide people with the opportunity to contribute. There ideas and thoughts at a peer level. To drive contribution a competition was set and the best videos on the bbc MOO site are chose to be commissioned into programmes for bbc3

This approach uses a croudsourcing methodology.

Does it work

The truth is if you try to introduce one in your org it tends not to work, this is mainly as most people like to lurk, rather than contribute.

You need to drive the environment artificially (pump prime) so that people start to see and feel comfortable. Feed it with best practice content, open it up to comments, then open t so that anyone can contribute.

The biggest problem is that most orgs have not determined if they want it or if it is legitimate yet.
This requires a shift in the role of L&D, we need to stop being experts and be seen ore as curators and coaches.
The trick is not about technology, but to find someone with passion.

This enables agility

The best models of L&D take best practice and strive to share

These blogs and environments need to be ‘informal’ they do not work as well when they are seen to be official.


Elearning professionals group on Facebook run by nick, currently has over 5000 members.

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Draft post

CPD for CIPD members and conference delegates

My main reason for attending the conference was my own CPD and this blog is forming a part of my PDP and record.

What did you learn at the conference? or what have you learnt from this blog or from articles about sessions from the conference.

Key learning

Key learning for me was that many of the speakers were highlighting the importance of engagement of employees (both current and future) to the culture of the organisation, rather than the traditional corporate approach of competence recruitment. This is particularly interesting as the six years I spent working with SME's I noticed that many entrepreneurial owner managers recruit to 'fit', in the company rather than skills as the priority. They would prefer to recruit to culture and attitude and then to train in-house. Although many did not recognise this as training. This has interesting implications for governmental initiatives like train to gain, as these are skill, qualification or competence based programmes